What’s a roll-up door?
Roll-up doors are like garage doors – they roll up overhead for easy access. They’re usually wider than swing doors, so it’s easy to move things in and out.

Do you rent space month-to-month or do I have to sign a lease?
Our rental contracts are month-to-month agreements – no long-term lease is required. Should you elect to rent long term with us, please check with our dedicated management team for the highest and best specials we are running for that month.

Do you offer RV/boat/car/motorcycle parking?
Absolutely! Unfortunately, these parking spaces go quickly. Please call as soon as the opportunity presents itself or just call ahead and reserve a spot.

How do I pay for my unit?
We accept cash, check or credit card payments. We offer automatic credit card payment for your convenience. Our 24 hour Online rental center also gives you the ability to make your payment at YOUR convenience!

Are my stored items insured?
At this time we do not offer insurance on your belongings in our storage units. Please contact our manager for further details.

What are your office hours and access hours?
Our office hours are 9:00am to 5:00pm Monday through Friday and 9:00am to 2:00pm on Saturdays.

What Do You Do To Keep My Belongings Safe?
Lake Norman Storage has computerized gate access with unique PIN code access. State-of-the-art surveillance system that digitally records 24 hours a day. Security fencing and lighting surrounds the entire property. And our highly trained staff conduct regular walks around the area.

Do you have climate-controlled units?
Yes, our facility located on 19330 H.M. Junker Drive provides drive-up climate controlled units starting at 5x10 to 10x30.

Can I purchase boxes and packing supplies from Lake Norman Storage?
Yes, we offer some packing and moving supplies. Tenants of Lake Norman Storage receive special VIP Pricing on all merchandise.

Do you have any specials/promotions?
Lake Norman Storage continually offers promotions on move in’s. Contact our Manager, today, for more details.

What is your 24 hour Online center?
Our Online center is available 24 hours a day to make payments or rent a new unit. Go to our 24 hour "Pay online" section for further information.

When can I access my storage unit?
You can access your unit 24 hours a day 7 days a week.